Refund Policy

Refund Procedures

  • Refund requests shall be made in writing to Richmond United FC (info@rufc.ca)
  • Please include players name, mailing address, name for the cheque, age level, team name and purpose of the withdrawal
  • Refund requests for medical reasons should include supporting medical documentation from a health care provider
  • If a player wishes to withdraw from the club for non-medical reasons, please refer to the respective programming options below
  • Approved refunds may take up to 4-6 weeks to process
  • In those instances where a deposit is required in order to reserve a player’s spot in one of our program offerings, the refund will be issued in the form of a future programming credit. The credit will remain on file for 18 months

Fall/Winter Programming

  • A full refund will be provided if, for any reason, your child is not placed on a team.
  • All refunds are subject to a $50 administration fee plus any associated BC Soccer related fees.
  • Refunds will be provided if you cancel your child’s registration by September 30th
  • No refunds will be provided after our registration process closes except for the following situations. All requests must be received by October 15th and will be 50% of original registration fees, minus a $50 administration fee plus any associated BC Soccer related fees:
    • Refund requests related to a medical reason that results in season ending injury will be accepted and evaluated with the accompanying documentation.
    • Where a player is relocating to a different community outside of Richmond
    • Where a player’s withdrawal is driven by that player moving to a higher level of programming with an RUFC partner (i.e. BCSPL)
  • In the event of situations outside the control of the club that impact the ability to play soccer (such as the COVID-19 Pandemic), refunds will be considered and applied generally to the membership.
  • No refunds will be granted for players withdrawing after October 15th except for extreme circumstances and at the discretion of the RUFC Board of Directors.

Spring & Specialized Programming, Academies & Camps

  • Refunds will be provided up to 1 week prior to the season or programming start date.
  • All refunds are subject to a $50 administration fee plus any associated BC Soccer related fees.
  • Refunds will not be provided once Spring Season or programming has begun.
  • Refund requests related to a medical reason that results in season ending injury will be accepted and evaluated with the accompanying documentation.

Refunds due to weather conditions

In the event of extreme weather conditions, games or practices may be cancelled, if fields are closed by field operator (City of Richmond) or BC Soccer weather policy (extreme heat) dictates, because field/playing conditions are unsafe. Richmond United FC will not be responsible for refunds if games or practices are cancelled by field operators, BC Soccer policy or leagues that we participate in such as BC Coastal Soccer League or RUFC in-house league.

Where possible, RUFC will make-up sessions if field availablity permits. If excessive sessions are cancelled, e.g., fields are closed for 3 weeks do to snow coverage, the Board of Directors, may on a season by season basis determine a CREDIT to a future RUFC program.